Which? Trusted Trader

At JR Roofing Lancs Limited, we take immense pride in being members of Which? Trusted Trader since 2017. We are delighted to be endorsed by an organisation that shows real commitment to customer satisfaction.

Trusted Endorsement

Why Choose a Which? Trusted Trader

Established in 1957, Which? stands as the UK’s consumer champion. Renowned for product testing and advocating for consumer rights, Which? extends its influence to endorse local tradespeople through the Which? Trusted Trader scheme. The coveted Which? Trusted Trader logo represents reputation and trust, instilling you with the assurance you need when selecting a tradesperson.

JR roofing Lancs Limited are accredited members of Which? Trusted Traders

“I needed the ridge tiles on the roof of my house replacing, as they were crumbling away. The team started work on the date agreed and they have done a fabulous job, and they cleaned up at the end of each day. The workmanship is excellent, the team are very professional, polite and hardworking. I have used them before on a previous job (garage roof), and will certainly use them again in the future, should the need arise.
I am very happy with the work done, and I highly recommend JR Roofing.”

Sandra Richardson

Recognised for excellent customer service

Our dedication to customer satisfaction earned us the Certificate of Distinction twice – in 2019 and 2020. This distinction stands as a testament to our unwavering commitment to customer service. The Certificate of Distinction is reserved for only a select group of tradesmen that meet specific criteria, including consistent reviews, fair complaint resolution, compliance documents, positive business risk checks, and adherence to program terms.

Trader Award

Adding to our accolades, we proudly clinched the Which? Trusted Trader of the Month title in December 2019 and January 2024. The judges commended us for going above and beyond for a customer in need, and we earned praise for our unwavering dedication to providing free and honest telephone advice to our local community.

Endorsement Process

What it means to be endorsed?

The Which? Trusted Trader scheme is not just a logo that anyone can display. The endorsement process subjects businesses to a rigorous assessment by trading standards professionals.

Credit Report

To verify the financial health of the business and ensure stability.

Customer Satisfaction

Randomly selected customer references are reviewed by the Which? team.

Business Procedures

A thorough examination of business and administrative processes to confirm that the business has its customers' best interests in mind.

Interview & Assessment

A face-to-face evaluation conducted by a Which? trading standards professional who delves into every aspect of the business and its operations.

Comprehensive Report

Businesses then receive a detailed assessment report, offering insights from experienced assessors to ensure we meet the high standards required to join the scheme.

Endorsement Achieved

Upon successfully passing these checks, we gained the privilege of becoming an endorsed Which? Trusted Trader. Our team agreed to follow the terms and code of conduct associated with the scheme.

Additional Benefit

Dispute Resolution

As an additional benefit, we have access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair, and maintenance contracts as part of the Which? Trusted Traders Endorsement. 

If you choose to, you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 and they can explain if you are eligible to use their Alternative Dispute Resolution.

clay slate effect tile re roof in Lytham St Annes completed by JR roofing Lancs Limited

Do you need advice on a roofing issue?

At JR roofing Lancs Limited we are committed to helping our local community in Blackpool, Lytham St Annes, Thornton-Cleveleys, and the surrounding areas.

If you are ever unsure about something that you have been told by a roofing company in Blackpool or want advice regarding a quotation that you have received, please get in touch. We are always on hand to offer our honest advice.