At JR Roofing Lancs Limited, we respect your privacy and are committed to protecting your personal data.
We only collect the data we need to provide our services and never sell your personal information.
This Privacy & Cookie Policy explains how we collect, use, and store your personal data when you use our website.
This policy should be read alongside our Terms and Conditions.
You can browse parts of our website without providing personal data. However, certain features may require you to share information with us.
This Privacy Policy applies to website visitors, customers and prospective customers, and their use of our website.
Our website may contain links to other websites. We are not responsible for how other websites collect or use your data, so we recommend checking their privacy policies.
Personal data is defined under UK GDPR as any information that can identify an individual, either directly or indirectly.
This includes:
You have the right to:
To exercise any of your rights, please contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
We may collect the following personal data:
We may also collect:
• Property and enquiry details
• Technical data (IP address, browser type, device information)
• Marketing preferences
• Transaction and billing information
We collect data when you:
We use your data to:
We process your personal data under the following lawful bases:
• Legitimate Interests – responding to enquiries and managing our business
• Contract – providing roofing services and fulfilling agreements
• Legal Obligation – accounting, guarantees and compliance
• Consent – marketing communications and website analytics
We will only use your data for the purpose it was originally collected unless required otherwise by law.
We only retain your personal data for as long as necessary to:
Typical retention periods include:
• Enquiries (no contract): up to 24 months
• Customer records: 6 years after completion
• Guarantees: duration plus 6 years
• Accounting records: 6 years
For more information, please contact us.
We take appropriate security measures to protect your data, including:
All data is stored within the UK and protected under UK data protection laws.
Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as approved contractual clauses or UK adequacy regulations.
We may share your data with:
• Certification bodies and guarantee providers
• Insurance providers
• Payment processors
• IT and website service providers
• Professional advisers (legal and accounting)
• Regulatory authorities where required
We do not sell your personal data.
Cookies are small files stored on your device to improve your experience.
We use cookies to:
We use tools such as Google Analytics and Meta Pixel to analyse website usage and improve marketing performance.
We use:
Non-essential cookies are only placed with your consent via our cookie banner.
You can control cookies through your browser settings.
Disabling cookies may affect how the website functions.
If you have concerns about how your data is handled, please contact our Data Protection Officer.
If you are not satisfied, you can contact:
We may update this Privacy Policy from time to time.
Any updates will be posted on this page.
This policy is governed by the laws of England and Wales.
If any part of this policy is found to be invalid, the remaining sections will still apply.
Last updated: 31/03/2026